Migrasi: Solusi Error | Error Solution, 500 Internal Server Error

Migrasi: Solusi Error | Error Solution, 500 Internal Server Error

1 account website secara perdana berhasil dipindahkan ke web server baru. Account tersebut adalah www.hendra.ws (Blog pribadi Hendra W Saputro). Saat tulisan ini diturunkan, Anda akan melihat halaman blank kosong. Hal ini dikarenakan ISP lokal kami belum berhasil menemukan IP server baru. Jika kita menggunakan ISP Luar Negeri (misal cek web menggunakan www.anonymouse.org), mereka sudah menemukan IP web server baru.

Jika pelanggan menggunakan bahasa pemrograman dinamis berbasiskan HTML dan PHP, dan dulunya sering melakukan perubahan file/folder permission (CHMOD), kemungkinan akan menemukan error  “Internal Server Error, The server encountered an internal error or misconfiguration and was unable to complete your request.” Hal ini disebabkan karena perbedaan seting keamanan (security server) pada server lama, dimana pada server baru telah dinaikkan tingkat keamanannya.

Langkah yang harus dilakukan adalah :

  • Login ke account hosting di web server baru dengan alamat FTP: 174.133.24.218
  • Username : sesuai login cpanel lama.
  • Password : sesuai password cpanel lama.
  • Rubah permission (CHMOD) file dan folder dibawah public_html : file ke 644, Folder ke 755.
  • Setelah selesai, cek kembali website Anda melalui www.anonymouse.org.
  • Jika ada permasalahan, kontak kami di 0361-7448807 / 0361-8515900 / 08123676861 atau chatt di Yahoo Messenger, ID : henz_ws, sendaltulang, puritanlame, priyosutanto, viar_ms, ozie_adja

Website Anda pada server baru akan dikenali oleh ISP lokal mayoritas antara 0 – 24jam. Jika melebihi dari waktu tersebut, harap kontak ISP Anda agar merefresh cache DNS. Kita terus mengamati dan memonitoring kinerja website tersebut di server baru.

——————— ENGLISH VERSION

1 website has been succesfully transferred to the new web server. The website is www.hendra.ws. Recently, you will see a blank website since your Internet Service Provider (ISP) still does not recognize with a new IP Address on a new webserver. If we are using an International ISP (example, check your website use www.anonymouse.org), they are already recognizing a new web server.

In the next case, if your website programmed with dynamic PHP and HTML, and it was often changing the file or folder permission (CHMOD), you might see an error “Internal Server Error, The server encountered an internal error or misconfiguration and was unable to complete your request.” This error occured because there has a different security level between old server with a new web server which has a high security level.

Possible way to fix are :

  • Login to your new web hosting with FTP address : 174.133.24.218
  • Username : same as previous login
  • Password : same as previous password
  • Change permission (CHMOD) file to 644, folder to 755, all under public_html folder.
  • After done changing permission, check back your website through www.anonymouse.org
  • If there any question or problem, contact us at 0361-7448807 / 0361-8515900 / 08123676861 or chatt at Yahoo Messenger, ID : henz_ws, sendaltulang, puritanlame, priyosutanto, viar_ms, ozie_adja

Your website will be recognized by a local ISP normally within 0 – 24 hours. If you find more than those time, please contact your ISP to refresh their DNS cache. We always monitor and working for the best performance on a new web server.

Sincerely yours,

Hendra W SaputroRegards

Hendra W Saputro

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